At KicksLock, we are committed to delivering your orders efficiently and reliably. Please review our shipping policies and estimated delivery times below.
1. Processing Time
Once you place an order, please allow 1–3 business days for processing. During this time, we prepare, pack, and ship your item(s) to ensure quality and accuracy.
2. Shipping Times
Our estimated delivery time is 5–10 business days from the date of shipment, depending on your location. This timeline includes transit and any potential delays due to customs or unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected. We offer competitive rates to ensure you get the best value.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress until it arrives at your door.
5. International Shipping
We currently offer international shipping to select countries. Delivery times may vary for international orders, and customs fees may apply. Customers are responsible for any additional charges incurred at customs.
6. Delayed or Lost Packages
If you experience delays or believe your package is lost, please contact our customer support at [email protected]. We’ll work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
If you have further questions about shipping or need assistance, please reach out to us at:
- Email: [email protected]
Thank you for choosing KicksLock! We appreciate your patience as we ensure your order reaches you promptly.
